Source: Blog – Finovate
A look at the companies demoing live at FinovateEurope on February 11-13, 2020 in Berlin. Register today and save your spot.
Horizn’s award-winning platform equips frontline employees & customers directly with the knowledge needed to improve customer experience and dramatically increase digital adoption across all channels.
- Get employees & customers fluent on latest digital innovation
- Improve customer experience & drive digital adoption
- Combine simulation microlearning methodology with gamification/analytics
Why It’s Great
Using Horizn, banks increased digital adoption by 25% and brought call center times down by 45 seconds. Using the in-branch demo with non-digital customers, up to 20% converted to digital banking.
Steve Frook, VP Sales
Frook works closely with financial institutions to significantly increase adoption and awareness of new and existing innovations.