EXECUTIVE SUMMARY

iPay Holding is the digital innovation arm of the Inteltec Group. We accelerate the growth of best of breed solutions targeted towards the ICT, Mobile Money, E-commerce, Retail and Public Sectors in the region. There is also a division of iPay dedicated towards seeding and incubating in-house projects and majority-owned startup investments. We are a young and dynamic organization leading the development of Smart VAS, Mobile Money, Retail and Hospitality and Digital Innovation projects across the MENA region. As a business accelerator for both new business startups and distribution partnerships with international telecom service providers we drive the incubation, launch and operational execution of ventures across GCC and Africa.

RESPONSIBILITIES:

The Quality Assurance Analyst at iPay will undertake the following responsibilities.

• Design and implement testing plans for digital products.
• Identify procedures and scenarios for the quality control of products and services.  Review design specifications to understand the scope, requirements, and function of the digital products.
• Identify appropriate parameters, functions, and data to test and validate; parameters may include general function, validity of results, accuracy, reliability, and compliance with industry standards.
• Conduct testing to ensure digital products perform according to user requirements and within established guidelines.
• Process product reviews and inform the development team of defects and errors, while identifying and recommending solutions, improvements, and updates.
• Communicate quantitative and qualitative findings from test results to the development team.
• Monitor efforts to resolve product issues and track progress.
• Ensure that the final product satisfies the product requirements and meet end-user expectations.
• Spot areas for improvement to enhance the products’ efficiency.
• Research the current market for similar products and compare results.
• Stay up to date with new testing methodologies and tools.
• Collaborate with cross functional teams.
• Think out-of-box to visualize potential points of failure and ways to test them.

REQUIRED SKILLS:

• A bachelor’s degree in information systems, computer science, or a similar discipline
• 2-5 years of proven experience in the software testing domain
• Experience in Quality Assurance and UAT
• Excellent verbal and written communication abilities
• Strong computer literacy and familiarity with QA programs and databases
• Strong problem-solving and analytical abilities
• Strong understanding of agile methodology
• Working experience in Jira
• Extensive knowledge of software and database testing including designing and manipulating test data, validating stored jobs, and error replication.
• Excellent organizational skills and attention to detail.
• Ability to create test plans and cases from specifications or verbal communications.
• Excellent interpersonal skills with the ability to serve as a liaison with developers, project managers, and customer support.
• Relevant training and/or certifications as a Quality Analyst.

PERSONAL SKILLS:

• An obsession with quality and quality standards
• In-depth industry- and domain-specific technical knowledge
• A meticulous approach to tasks with a keen eye for detail
• Excellent communication skills
• Motivated to contribute and do what it takes to get things done as well as motivate others.
• Excellent written and verbal communication skills with clear, concise technical writing style
• Excellent listening, presentation, and interpersonal skills.
• Problem Solving/Analytical Skills – Critical thinking and the ability to lead as part of a problem-solving group.