IDEAS IN MOTION
DU
A telco franchise successful project to manage a third of DU’s UAE retail stores, spanning across several cities and generating significant monthly revenues, while also receiving multiple awards for its outstanding performance in retail management.
THE PROJECT
DU CommerceHub is a premier franchise telco project managed by iPay in the UAE. In 2014, DU awarded us a Franchise Contract to manage one third of its total UAE retail store footprint in Dubai, Abu Dhabi, and Sharjah. With over 420 staff, we have established a nationwide footprint generating more than AED 4.8 million in monthly gross revenues.
Our commitment to excellence in retail management has earned us multiple awards from DU and our customers, recognizing our extraordinary performance across several KPIs.
In 2019, DU has further entrusted us with the management of its Fixed & Home Services sales and distribution in Dubai, Abu Dhabi, and Sharjah through a Channels Sales Partnership. This project employs 60+ direct sales staff, 40 tele sales staff, and 40 freelance agents, covering a nationwide footprint and generating more than AED 1 million in monthly gross revenues.
At DU CommerceHub, we take pride in delivering top-notch telco services to our valued customers. Our team of professionals is dedicated to maintaining high standards of performance and excellence in all our projects, making us the go-to choose for franchise telco solutions in the UAE.
THE CHALLENGE
The UAE market is highly competitive, with consumers demanding top-quality telco services and excellent customer experience. At DU CommerceHub, we understand this challenge, and we strive to meet and exceed our customers’ expectations by providing outstanding services and experiences.
To remain competitive in this market, we must continually adapt and evolve our strategies, offering innovative and efficient solutions to meet ever-changing needs. We recognize that the success of our franchise telco project relies on our ability to stay ahead of the curve, delivering high-quality services, and maintaining strong relationships with our customers.
Our challenge is to provide exceptional retail management and sales services while also maintaining our leadership position in the UAE market. Through our commitment to excellence, innovation, and customer satisfaction, we are confident that we will continue to meet this challenge head-on, positioning ourselves as the premier franchise telco solution in the UAE.
VALUE PROPOSITION
At DU CommerceHub, our value proposition is centered around delivering unparalleled telco services to our customers in all our +23 sale points while providing outstanding retail management and sales solutions to our partners.
We understand that the success of our franchise telco project depends on our ability to provide value to both our customers and partners. To achieve this, we focus on our commitment to delivering top-notch telco services is unwavering. Also, our project is designed to streamline operations, increase revenue, and reduce costs, ensuring our partner achieves optimal performance.
We work closely with DU, providing the needed support to achieve the goals, while also delivering on our promises to our customers.
At DU CommerceHub, we are committed to providing exceptional value to our customers and partners through our high-quality telco services, efficient retail management, and strong partnerships.
HIGHLIGHTS
High-Quality Telco Services
Efficient Retail Management
Strong Partnership
Partners
OTHER PROJECTS
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